Tuffy Auto Service Center

Susan Fiedler – Owner
600 E. 9th Street
Lockport, IL 60441
815-838-3700
815-838-1753 fax
www. Tuffylockport.com
sfiedler@tuffylockport.com

Tuffy is one of the largest full-service automotive repair franchises in the country.  We offer a complete list of full service automotive care from tires and brake service to oil changes and maintenance.  Tuffy can fix nearly every make and model of vehicle, foreign and domestic.  For a complete list of available services and for money saving coupons, please visit our website.

Monday – Friday 8:00 – 6:00
Saturday 8:00 – 4:00
Appointments are accepted and suggested but walk-ins are also welcome.

We accept most major credit cards and offer “Tuffy Preferred Customer” financing options.
Susan Fiedler has an extensive background in the automotive sales and service fields as well as a personal love for automotive restoration.  Her background professionally and personally has revolved around automotive for most of her life.

“One of the most important things that we offer our customers is to educate and inform them about their vehicle’s needs.  We are not here to sell them things that they don’t need or recommend services before they are required.  Most people don’t budget for auto repair, we try to let our customer’s know what maintenance and repairs they can expect to need over a period of time.”

Every oil change includes a free 41 point vehicle inspection.  We test the battery and charging system to make sure that your vehicle will start in extreme conditions.

This inspection informs the customer about the services that may be needed immediately but also gives them an insight to what may be needed in the near future.  Tire pressure is checked and adjusted to help maximize the life of your tires.  We also “top off” all fluids with every oil change to ensure that your vehicle is ready for the extreme weather conditions in our area.  Please go to our website and visit the Car Care Tips section for information about your vehicle that will be helpful when making repair decisions.

Community involvement is also important to us at Tuffy in Lockport.  We support local business and groups.

Philosophy and Values – Tuffy is committed to:

 

At Tuffy, we realize that our future success is determined by how well we exceed our customer’s expectations today.

Mission Statement